FAQs
PAYMENT RELATED QUESTIONS
Q1: What payment options do you offer?
Paypal.
Q2: my credit card and personal information secure using your site?
Of course. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders to access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.
Q3: When will my PayPal be billed?
Soon after you pay for your item, it will be billed.
Q4: Do I have to pay sales tax?
No. None tax.A credit you issued has not yet appeared on my PayPal billing statement.
Q5: How long does this normally take?
After the payment, PayPal page will be immediately displayed transaction records, you can search by log in your personal accounts.
Q6: Why Is My Credit Card Rejected?
Firstly: We do not accept debit card payments currently. The main Payment is PayPal.
Secondly: PayPal is a secure and trustworthy payment processing service which allows you to purchase on our site by Visa, MasterCard, American Express, JCB and so on.
Thirdly: Whether the card has sufficient balance.
Fourth: Whether the credit card you hold has some problems in credibility.
ORDER RELATED QUESTIONS
Q7: How to order?
1. Search items through the search bar or Choose products in the classification
2. Add Items To Cart
3. Proceed To Checkout
4. Place Order
Q8: Can I Change My Order informations?
You can change the product information before you making the order. And you can change the logistics information before issuing the order.
Q9: when will my orders be delivered?
Orders needs 8-10 working days for delivery.
Q10: Can I place rush orders if I want it can be arrived at my desired time?
Yes, if your desired time is reasonable, we can do it for you. But you need to pay the rush order fee.
Q11: How do I check my order status?
You can track tracking information by visiting the order tracking page on our website.
SHOPPING RELATED QUESTIONS
Q12: Is the picture on your website exactly the same as what I'll receive?
Generally speaking it is!
Q13: What is the delivery charge?
We offers free shipping over $24.99.
Q14: How are your products packaged?
All products have exquisite packaging boxes, which can be given as gifts
Q15: Do you sell wholesale?
Yes. If you have the intension, You can contact us for further discussions.
Q16: Do you offer discounts?
Yes. If you are new to our website, please pay attention to the top of the page. Now we offer automatic discounts. And we also send discount information to you through emails.